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  • November 05, 2024

How to log in to your BetXchange account

BetXchange is a popular South African bookmaker with a number of retail stores and a unique online sports betting platform that also offers Lucky Numbers and Lotto betting.

In this post, we'll walk you through the process of logging into your BetXchange account both via the BetXchange app and website. By following these tips, you will have no problems accessing your account in the future.

BetXchange desktop login

Follow the steps below if you wish to login into your BetXchange account via a PC:

  • Visit the official BetXchange site from your computer browser;
  • Click the login icon located in the top right corner to reveal the login form;
  • Fill in your username and password. You will have created these details during the account registration part;
  • If you have entered the details correctly, you will be logged into your account.

BetXchange mobile app Login

It's just as simple to log in from your phone or tablet as it is from a computer. If you wish to access your BetXchange account from your phone, follow these steps:

  • Visit the BetXchange mobile site (this is different from the desktop site);
  • Once on the mobile site, click the blue login icon located on the top right-hand side of the screen;
  • Enter your username and password on the login screen that appears.
  • And that's it. You will be logged in to your account.

Common BetXchange login problems and solutions

  • Account not active – If you've registered an account at BetXchange and your account is inactive, it could be because you haven't submitted the FICA documents. You can send an email to [email protected] or call 011 712 4716.  
  • BetXchange register login not working – Ensure you visited the official website (BetXchange.com)
  • Forgot log in password – If you've forgotten your login password, visit the BetXchange login section, and click the "lost password" link. Follow the steps as guided to reset your password.
  • BetXchange account login error – Check to see if you've entered the correct login details (username & password). Contact the customer support team if the problem persists.
  • The account is no longer active – Your account might be inactive when you've not used it in a while. Reach out to the support and customer care team to resolve this issue.

BetXchange support and customer care

If you have problems accessing your BetXchange account, please contact their customer support team using the channels listed below.

Conclusion

BetXchange South Africa has grown from strength to strength. Their updated website and app are a great statement of intent. Thus, you will always find the login process quite straightforward. Most importantly, you will rarely encounter login problems when accessing your account.

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